Excitement in the Work Place!

Excitement in the Work Place!

By Tommy Franks

Excitement should be the "norm" for all us in the work place. Why? Because we are special. We are excited and high on life. We are filled with enthusiasm because we know that we are the best "product" in the world, especially as team members and players. We do "make it happen"!
How can we implement and continue this type of excitement? Mr. Hal Rosenbluth says, "The highest achievable level of service comes from the heart, so the company that reaches its people's heart will provide the very best service."

We must "Capture the Heart" of the employee. Excellence is only possible with an open heart that is filled with confidence, trust, and happiness! We must capture the hearts of our Team Players with exciting things like…shared visions and balanced workloads and life demands. We must implement and re-introduce celebration and fun into our workplace! Excitement is a decision! We can choose to be enthusiastic or we can choose to be “a stick in the mud”. It’s our decision. Parties are fun!

We must initiate and continue "Open Communication". Employees are more loyal and excited if they feel "connected" to what's going on in the decision making process. We all feel better if we are "in the loop" and kept informed on key issues. Most importantly, we need to know that our opinions matter with managers and other staff members. We need to know that they are 100% interested in our input. We want to be heard!

We must continue to “Partner with one another as Team Members”. We must never treat our fellow employees like hired hands. This is degrading. We must create a vibrant team spirit with all employees.

Training programs and courses are vital to the work force. We are constantly learning. One of the keys to success is to “sharpen our skills” to do a better job and to learn something new everyday. None of us is as smart as all of us! We must encourage our Team Players to attend training classes. We must provide the necessary resources to continue good training programs.

People will NEVER be filled with excitement on the job…unless they can go beyond the traditional empowerment programs which only allow them to "follow policies, plans, and programs". We must emancipate them and give them the "freedom to succeed". We must allow them the freedom to act, implement new ideas, and challenge the old ways…think outside the box. Freedom of action drastically increases greater loyalty and trust among employees. Employees must have the freedom to fail and try and then try again. They must have the "right to make mistakes" without retribution. This is a basic human right!